Privacy Policy

Last Updated: June 12, 2025
Fortress ("we", "our", or "us") operates the platform FortressCRM.io, powered by Go High Level. This Privacy Policy outlines how we collect, use, and protect your information.

1. Information We Collect

We collect information when you:

Visit our website or landing pagesSubmit forms (contact, demo request, signup)Use the CRM or communicate through the platform

The types of information may include:

Contact details: name, email, phone, business infoCommunication content: SMS, email, call logsUsage data: activity within the CRM (for internal analytics only)

2. How We Use Your Information

We use your information to:

Provide and improve our servicesCommunicate with you about your account or support inquiriesDeliver automated workflows you configureComply with legal obligations

We do not sell or share your data with third parties for marketing purposes.

3. How Your Data Is Stored

Your data is securely stored within Go High Level’s infrastructure, hosted on reputable third-party platforms with enterprise-grade security.

We maintain internal access controls and do not access client accounts unless requested for support or technical assistance.

4. Cookies & Tracking

Our platform may use cookies and session tracking to:

Maintain your login/sessionMonitor analytics (e.g. page visits, funnel activity)Improve site performance

You can adjust your browser settings to manage cookies.

5. Third-Party Integrations

Some features (e.g. Stripe, Google, Twilio) may rely on third-party APIs. These services operate under their own privacy policies.

We only connect integrations with your authorization.

6. Opt-Out & Data Requests

You can:

Unsubscribe from communications via built-in unsubscribe linksRequest data deletion or export by emailing {{location.email}}

We aim to respond to all requests within 10 business days.

7. Children’s Privacy

Our services are intended for business use only. We do not knowingly collect information from anyone under 18.

8. Policy Updates

We may update this Privacy Policy from time to time. The updated date will always be visible at the top of this page.

9. Contact Us

If you have questions or concerns about your data, reach out anytime:

📧 {{location.email}}
📞 {{location.phone}}
🌐 FortressCRM.io

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